Today the PDRM had their 200th celebrations at Dataran Merdeka. I saw it on the news earlier ... it was okay la .. with all the pomp and pageantry.
The Star had a few good stories about them today. Among them ...
1) IGP request raise
2) Tales of Survival
3) Old Cop Tales
No 1) I am all for it. Their job is thankless
No 2 ) A note indeed, but the picture that was used was not convincing. Drinking while sitting on the floor, but did you notice the tv and furniture ?
No 3 ) I salute you sirs....
There are bad cops and good cops, admittedly. And I had a fair share of both of em, let us give them benefit of the doubt. I am sure there are more good than bad ones. I like what this writer said in his letter about PDRM.
To the ones who do really serve, Terima Kasih tuan :-)
ps / Gerak Khas cops actually exist .. on the tv that is :D
Sunday, March 25, 2007
Wednesday, March 21, 2007
Takut Katalah Takut
Sometimes, the powers that be forget that perception, as I mentioned before, is important in this country ...
Like this piece of the news, an average Joe will 'angguk - angguk, geleng - geleng' ... however, nowadays, people ain't that dumb anymore ...
Kadir Jasin's piece on the matter was interesting. Aptly titled, Bukan Penembak Curi Yg Ditakuti, he claims that the order works both ways, that is, blogs are becoming a strong media tool, but the current traditional media has to becareful and check their facts when quoting blogs.
This lady wrote a blunt piece , which my radical side agreed. Some times I wonder if it's in their ambition to be in the news at least once a week. Naikkan profile la katakan.
Rocky has a piece, too.
Here is a simple thought : Has the current official news media so untrustworthy that people believe in blogs nowadays ? Think about it ..
Like this piece of the news, an average Joe will 'angguk - angguk, geleng - geleng' ... however, nowadays, people ain't that dumb anymore ...
Kadir Jasin's piece on the matter was interesting. Aptly titled, Bukan Penembak Curi Yg Ditakuti, he claims that the order works both ways, that is, blogs are becoming a strong media tool, but the current traditional media has to becareful and check their facts when quoting blogs.
This lady wrote a blunt piece , which my radical side agreed. Some times I wonder if it's in their ambition to be in the news at least once a week. Naikkan profile la katakan.
Rocky has a piece, too.
Here is a simple thought : Has the current official news media so untrustworthy that people believe in blogs nowadays ? Think about it ..
Saturday, March 17, 2007
MisEducation of Ministers
After the latest incident that involved a top politician, our Tourism Minister, in honour of the VMY 2007, I would like to introduce a set of lessons for our Ministers and Deputies. Parlimentary Secretaries can also join, if they wish.
1. Repeat this word when you wake up in the morning and before going to bed.
T A C T
2. Please2 be mindful, before you open that big mouth. Information spreads far and wide, faster nowadays.
3. When talking about government policy, policies are supposed to be relevant to Malaysians at least, not to boost your egos
4. Keep in mind that all Malaysians are patriotic to the country, not blind loyalty to the government.
5. Remember that YOU ARE SERVING THE PEOPLE, not vice versa.
I don't know if they are teaching this to the politicians, but I think they should ;-)
1. Repeat this word when you wake up in the morning and before going to bed.
T A C T
2. Please2 be mindful, before you open that big mouth. Information spreads far and wide, faster nowadays.
3. When talking about government policy, policies are supposed to be relevant to Malaysians at least, not to boost your egos
4. Keep in mind that all Malaysians are patriotic to the country, not blind loyalty to the government.
5. Remember that YOU ARE SERVING THE PEOPLE, not vice versa.
I don't know if they are teaching this to the politicians, but I think they should ;-)
Friday, March 09, 2007
Professional Behavior With Linda Onn
What is professional behavior ?
According to Wiki, among else it means
" ...One thing these sources hold in common, implicit or explicit, is the idea of accountability—those who are members of these organizations or professions are held accountable for what they do. "
The Linda Onn Saga demontstrated this matter ...
Two schools of thought here ....
- one is that she is not the star, therefore she was not acting professionally, but not wearing the dress she was told to wear at the last minute, by her employers.
- she was acting on her principles, that she was forced against her will
Both schools have the professional behavior angle towards them...
Only three party knew what really happened - Linda, Star TV, ERA ... and except for Linda, they ain't talking ... Linda has been divulging cryptic details about the matter, but that's it. And I suspect that Nini from Star TV is taking the fall for someone else.
I have read about the various theories on her case. Again, it is always a matter of perception. Were the higher ups involved ? Was it a designer's eagerness to get his dress on the Oscar walk ? Or was it a diva wannabe ? Only time will tell ...
When we are on the job, always be on your professional behavior ... like my ustaz once said, " Kerja itu adalah amanah "
According to Wiki, among else it means
" ...One thing these sources hold in common, implicit or explicit, is the idea of accountability—those who are members of these organizations or professions are held accountable for what they do. "
The Linda Onn Saga demontstrated this matter ...
Two schools of thought here ....
- one is that she is not the star, therefore she was not acting professionally, but not wearing the dress she was told to wear at the last minute, by her employers.
- she was acting on her principles, that she was forced against her will
Both schools have the professional behavior angle towards them...
Only three party knew what really happened - Linda, Star TV, ERA ... and except for Linda, they ain't talking ... Linda has been divulging cryptic details about the matter, but that's it. And I suspect that Nini from Star TV is taking the fall for someone else.
I have read about the various theories on her case. Again, it is always a matter of perception. Were the higher ups involved ? Was it a designer's eagerness to get his dress on the Oscar walk ? Or was it a diva wannabe ? Only time will tell ...
When we are on the job, always be on your professional behavior ... like my ustaz once said, " Kerja itu adalah amanah "
Thursday, March 08, 2007
Test Email Post
This is a test email post to my blog ;-) Updates coming up soon, later tonight, Malaysian time.
--
- author of My Pet Life ( http://ome20.blogspot.com ), The Mind Of Pet ( http://omecool20.blogspot.com )& American Football Malaysian Style ( http://nfl-malaysia.blogspot.com )
--
- author of My Pet Life ( http://ome20.blogspot.com ), The Mind Of Pet ( http://omecool20.blogspot.com )& American Football Malaysian Style ( http://nfl-malaysia.blogspot.com )
Wednesday, March 07, 2007
Problems at Dell
Reading about this stuff at one of my favorite blogs makes me remember the time when I was employed in Dell about early 2005. Admittedly, I left after only three months.
Why ?
1. I didn't like the job.
2. I was not performing and I felt like I was letting my team down.
3. I wasn't happy. ( Refer to 1 and 2 )
When I had the oportunity to join Dell, I jumped at the chance. Their success and stories like this influenced my decision. When I was at Dell, I have to admit, the stories were true ... Dell was going places and everyone there was going places ...
However, I saw a few things that I feared could lead to Dell's problems. As noted in my comments, Dell's customer service was deteriorating. I can tell you during my own experience, we were constantly told to spend only about 7 minutes with a customer over the phone. I found this rule a bit vexing as you tend to rush the customer and that doesn't work with most customers. The main reason given, was due to a lot of incoming calls that was waiting, etc. In my mind, this was a self fulfilling prophecy .. you answered more calls and get more dissatisfied customers. Customer satisfaction could be affected in the long run.
My recommendation is this ...
1. Ensure that support staff are really committed people who are a people's person.
2. Get only people who are committed to work and succeed with Dell.
3. Innovate Dell's products, focus on Dell's products that are selling well. Buying Alienware was an interesting choice ( Dell should learn a thing or two from Alienware about PC design )
4. What about Dell kiosks ? Or Central Dell Support Centres ?
If anyone from Dell is reading this, email me and I can further explain no. 4 :-)
Why ?
1. I didn't like the job.
2. I was not performing and I felt like I was letting my team down.
3. I wasn't happy. ( Refer to 1 and 2 )
When I had the oportunity to join Dell, I jumped at the chance. Their success and stories like this influenced my decision. When I was at Dell, I have to admit, the stories were true ... Dell was going places and everyone there was going places ...
However, I saw a few things that I feared could lead to Dell's problems. As noted in my comments, Dell's customer service was deteriorating. I can tell you during my own experience, we were constantly told to spend only about 7 minutes with a customer over the phone. I found this rule a bit vexing as you tend to rush the customer and that doesn't work with most customers. The main reason given, was due to a lot of incoming calls that was waiting, etc. In my mind, this was a self fulfilling prophecy .. you answered more calls and get more dissatisfied customers. Customer satisfaction could be affected in the long run.
My recommendation is this ...
1. Ensure that support staff are really committed people who are a people's person.
2. Get only people who are committed to work and succeed with Dell.
3. Innovate Dell's products, focus on Dell's products that are selling well. Buying Alienware was an interesting choice ( Dell should learn a thing or two from Alienware about PC design )
4. What about Dell kiosks ? Or Central Dell Support Centres ?
If anyone from Dell is reading this, email me and I can further explain no. 4 :-)
Sunday, March 04, 2007
The Lesson Today Is Perception
Attention, class.
The lesson today is perception.
What does perception mean ? According to Oxford, it means ....
perception
• noun 1 the ability to see, hear, or become aware of something through the senses. 2 the process of perceiving. 3 a way of understanding or interpreting something. 4 intuitive understanding and insight.
- ORIGIN Latin, from percipere ‘seize, understand’.
The definition of perception can be found here.
For Malaysians, perception is very important. You may be a snatch thief, but if you are driving a Mercedes Benz, people don't suspect you are one. You may say the economy is doing well, but if the average Joe can barely support him and his family on RM 2K a month, for him, the economy is just okay.
Which brings us to the current scenario of Deputy Internal Security Minister, Dato' Johari, being suspected of receiving 5 million, for freeing suspected triad bosses, from reports listed here and here.
The Deputy Ministers response, as shown here and here, is,of course, denying the accusations.
When I first read about it, my thoughts were simply that he has the right of due process ( of course, he is a deputy minister, not an opposition fellow ) and let the police complete their investigations, with ACA involvement.
But when I read about this piece today, my perception, and I am not sure I am not alone, changed.
Datuk Johari, if you are not guilty, don't worry .... tapi, our perception of you has changed a bit.
Google News links on this issue.
The lesson today is perception.
What does perception mean ? According to Oxford, it means ....
perception
• noun 1 the ability to see, hear, or become aware of something through the senses. 2 the process of perceiving. 3 a way of understanding or interpreting something. 4 intuitive understanding and insight.
- ORIGIN Latin, from percipere ‘seize, understand’.
The definition of perception can be found here.
For Malaysians, perception is very important. You may be a snatch thief, but if you are driving a Mercedes Benz, people don't suspect you are one. You may say the economy is doing well, but if the average Joe can barely support him and his family on RM 2K a month, for him, the economy is just okay.
Which brings us to the current scenario of Deputy Internal Security Minister, Dato' Johari, being suspected of receiving 5 million, for freeing suspected triad bosses, from reports listed here and here.
The Deputy Ministers response, as shown here and here, is,of course, denying the accusations.
When I first read about it, my thoughts were simply that he has the right of due process ( of course, he is a deputy minister, not an opposition fellow ) and let the police complete their investigations, with ACA involvement.
But when I read about this piece today, my perception, and I am not sure I am not alone, changed.
Datuk Johari, if you are not guilty, don't worry .... tapi, our perception of you has changed a bit.
Google News links on this issue.
Thursday, March 01, 2007
Power To The People
These past few weeks, our dear minister has been ranting so much about tolls and people's misconceptions about him, the latest being the SMART tunnel issue. Maybe he has stayed too long ?
Anyway, found his bio English Wiki here, BM here and his friendster profile :-) ..
Power To The People perhaps ? and does this translate to the next General Election ?
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